E-Bankacılık

WEBVTT 00:00:01.383 --> 00:00:06.388 Online-Banking ist eine weitere Transaktion, die wir online durchführen können. 00:00:07.930 --> 00:00:10.132 Was sind die grundlegenden Merkmale des Online-Bankings? 00:00:11.634 --> 00:00:16.939 Heutzutage können wir fast alle unsere Bankgeschäfte online erledigen. 00:00:17.340 --> 00:00:19.762 Angenommen, Sie sind Kunde einer Stiftungsbank. 00:00:19.842 --> 00:00:29.595 Anstatt zur Filiale der Stiftungsbank zu gehen, können Sie heutzutage Ihren Computer öffnen und Ihre Transaktionen über das Online-Banking für Privatkunden durchführen. 00:00:29.716 --> 00:00:30.837 Was brauchen Sie dafür? 00:00:31.257 --> 00:00:42.467 Entweder eine Kundennummer oder Ihre türkische Personalausweisnummer und Sie können das Online-Banking entweder über das mobile Banking oder direkt von einem Kundenberater in der Filiale mit Ihrem Internetpasswort nutzen. 00:00:42.887 --> 00:00:44.789 Was können Sie über das Online-Banking tun? 00:00:45.369 --> 00:00:47.711 Überweisungen, Geldtransfers, Devisenhandel, Geldtransaktionen, Verwaltung von Termineinlagen und Sichteinlagenkonten. 00:00:47.851 --> 00:00:57.380 Sie können viele grundlegende Transaktionen von hier aus durchführen. 00:00:57.541 --> 00:01:01.684 Sie können Ihre Kreditkartenschulden begleichen oder verschiedene Änderungen an Ihrem Kreditkartenlimit vornehmen. 00:01:01.985 --> 00:01:08.491 Wie wird Online-Banking und mobiles Banking genutzt? 00:01:10.700 --> 00:01:14.422 Wie wird Online-Banking und mobiles Banking genutzt? 00:01:15.383 --> 00:01:16.063 Lass uns das sehen. 00:01:16.624 --> 00:01:24.509 Natürlich können Sie die praktische Nutzung am Computer durchführen, aber ich bevorzuge es, dies über das Telefon, also mit einem Smartphone, zu tun. 00:01:25.009 --> 00:01:35.236 Warum fragen Sie? Weil Ihnen beim Einloggen in eine Banking-App ein Einmalpasswort per SMS zugesandt wird und gleichzeitig Sicherheitsmaßnahmen wie Fingerabdruck- 00:01:35.276 --> 00:01:45.133 erkennung, Gesichtserkennung oder das Eingeben eines Passworts auf Ihren Telefonen vorhanden sind, was es sowohl praktischer als auch sicherer macht, 00:01:45.173 --> 00:01:46.715 diesen Vorgang durchzuführen. 00:01:47.075 --> 00:01:49.157 Natürlich ist es wichtig, dass Sie Ihr Telefon nicht verlieren. 00:01:50.278 --> 00:01:56.505 Lassen Sie mich Ihnen jetzt zeigen, wie das sofort auf Android funktioniert. 00:01:56.645 --> 00:02:00.545 Ich lege meinen Zeigefinger in die Mitte des Bildschirms und streiche nach oben. 00:02:00.985 --> 00:02:07.290 Nach dem Streichen tippe ich in der Finder-Suche "Play Store" ein. 00:02:07.930 --> 00:02:12.694 Das Play Store-Logo erscheint oben links auf dem Bildschirm. 00:02:13.594 --> 00:02:14.775 Ich tippe darauf. 00:02:14.935 --> 00:02:15.976 Der Play Store wurde geöffnet. 00:02:16.136 --> 00:02:17.637 Wir werden im Play Store suchen. 00:02:18.138 --> 00:02:21.100 Zum Beispiel die İş Bankası. 00:02:25.657 --> 00:02:32.465 İş Bankası, Internetbanking, İş Bankası, ich wiederhole die Suche. 00:02:32.906 --> 00:02:36.369 Wie Sie sehen, habe ich İşCep, Mobile Banking auf meinem Telefon installiert. 00:02:36.609 --> 00:02:38.972 Für nicht installierte, versuchen wir eine andere Bank. 00:02:38.992 --> 00:02:40.794 Zum Beispiel HSBC Türkei. 00:02:42.516 --> 00:02:46.059 HSBC Türkei, Mobile Banking erscheint sofort bei der Eingabe von HSBC. 00:02:46.258 --> 00:02:47.641 HSBC Mobile Banking. 00:02:49.543 --> 00:02:53.005 Ich wähle die HSBC Türkei App aus. 00:02:54.346 --> 00:02:56.127 Ich wähle die Installieren-Option. 00:02:57.168 --> 00:03:04.472 Und die HSBC Türkei App wird jetzt heruntergeladen. 00:03:12.197 --> 00:03:20.007 Die Dateigröße einer mobilen Banking-App beträgt ungefähr zwischen 60 und 100 MB. 00:03:20.827 --> 00:03:23.468 Das bedeutet, dass es nicht viel Platz auf Ihrem Telefon einnimmt. 00:03:24.388 --> 00:03:25.709 Sehr praktisch in der Anwendung. 00:03:28.189 --> 00:03:38.492 Nachdem die App heruntergeladen wurde, wird sie automatisch installiert und wie Sie sehen, installieren wir eine offizielle App, die von Play Protect überprüft wurde. 00:03:40.276 --> 00:03:50.463 Wenn Sie eine E-Mail erhalten haben, in der Sie aufgefordert werden, die mobile App herunterzuladen, oder eine ähnliche E-Mail von unbekannter Quelle erhalten haben, ist dies nicht echt, denn im Allgemeinen 00:03:50.503 --> 00:04:00.809 senden Ihnen alle Banken keine E-Mails, um Sie aufzufordern, ihre mobile Banking-App herunterzuladen, es sei denn, Sie haben bereits eine oder es besteht ein spezieller Grund. 00:04:02.931 --> 00:04:09.635 Wir öffnen die HSBC Türkei Mobile Banking App, die auf mein Telefon heruntergeladen wurde. 00:04:11.587 --> 00:04:14.488 Die Nutzungsbedingungen sind auf Englisch. 00:04:14.608 --> 00:04:21.051 Da HSBC eine englische Bank ist, habe ich sie sofort ins Türkische übersetzt. 00:04:21.491 --> 00:04:23.732 Ich habe die Bedingungen gelesen und akzeptiere sie. 00:04:23.772 --> 00:04:27.074 Ich empfehle Ihnen, diese Bedingungen sorgfältig zu lesen. 00:04:27.154 --> 00:04:28.053 Ich habe es gelesen und stimme zu. 00:04:30.223 --> 00:04:34.244 Soll der HSBC TR-App Zugriff auf den Standort dieses Geräts haben? 00:04:35.285 --> 00:04:44.008 Obwohl es für die HSBC TR-App nicht viel nützlich ist, auf den Standort dieses Geräts zuzugreifen, kann es erforderlich sein, wenn Sie einige Transaktionen durchführen und feststellen möchten, ob Sie sich in der Türkei befinden, 00:04:44.168 --> 00:04:47.229 zum Beispiel, wenn Sie häufig ins Ausland reisen. 00:04:47.249 --> 00:04:48.269 Deshalb erlauben Sie den Zugriff. 00:04:49.890 --> 00:04:50.790 Ich stimme zu. 00:04:51.010 --> 00:04:53.130 HSBC möchte Ihnen Benachrichtigungen senden. 00:04:53.491 --> 00:04:55.011 Ich erlaube auch diese Benachrichtigungen. 00:04:55.051 --> 00:04:59.573 Denn wenn eine Transaktion stattfindet, wird um meine Bestätigung oder um ein einmaliges Passwort gebeten. 00:05:01.650 --> 00:05:07.452 Wie Sie sehen können, ist es in der İşbankası Cep İş-App dasselbe. 00:05:07.812 --> 00:05:18.315 Sie können diese Transaktion mit einem Benutzercode, Ihrer türkischen Identifikationsnummer und später mit dem Passwort, das Sie von der Bank erhalten haben, über Ihren persönlichen Kundendienstmitarbeiter durchführen.

WEBVTT 00:00:01.383 --> 00:00:06.388 Internet banking is another transaction we can do on the internet. 00:00:07.930 --> 00:00:10.132 What is the main feature of internet banking? 00:00:11.634 --> 00:00:16.939 Today, we can perform almost all of our banking transactions online. 00:00:17.340 --> 00:00:19.762 Let's say you are a customer of a foundation bank. 00:00:19.842 --> 00:00:29.595 Instead of going to the branch of the foundation bank, nowadays you can open your computer and perform your transaction via personal internet banking. 00:00:29.716 --> 00:00:30.837 What do you need? 00:00:31.257 --> 00:00:42.467 Either a customer number or your national ID number, and you can use internet banking with the internet password you obtained either through mobile banking or directly from the customer representative at the branch. 00:00:42.887 --> 00:00:44.789 What can you do through internet banking? 00:00:45.369 --> 00:00:47.711 You can make fund transfers, currency exchange, money transfers, manage term and demand deposit accounts. 00:00:47.851 --> 00:00:57.380 You can perform many basic transactions from here. 00:00:57.541 --> 00:01:01.684 You can pay your credit card debt or make various changes related to your credit card limit. 00:01:01.985 --> 00:01:08.491 How to use internet banking, mobile banking? 00:01:10.700 --> 00:01:14.422 Of course, you can use it practically from the computer, but I prefer to do it with the phone, that is, with a smartphone. 00:01:25.009 --> 00:01:35.236 The reason is that when you enter a banking application, a single-use password will be sent to you via SMS, and at the same time, there are various security measures such as fingerprint recognition, face recognition on your phones, or entering a password, so you can perform this process both more practically and securely. 00:01:35.276 --> 00:01:45.133 Of course, it is important not to lose your phone. 00:01:45.173 --> 00:01:46.715 Now, let me show you how this will happen immediately on Android. 00:01:47.075 --> 00:01:49.157 The important thing is not to lose your phone. 00:01:50.278 --> 00:01:56.505 Now, let me show you how this will happen immediately on Android. 00:01:56.645 --> 00:02:00.545 I'm sliding my finger upwards in the middle of the screen. 00:02:00.985 --> 00:02:07.290 After sliding, I type Play Store in the Finder search. 00:02:07.930 --> 00:02:12.694 The Play Store logo appears in the top left corner of the screen. 00:02:13.594 --> 00:02:14.775 I touch it with my finger. 00:02:14.935 --> 00:02:15.976 Play Store opened. 00:02:16.136 --> 00:02:17.637 We will search in the Play Store. 00:02:18.138 --> 00:02:21.100 For example, İş Bankası (a bank name). 00:02:25.657 --> 00:02:32.465 İş Bankası, internet banking, İş Bankası, I repeat the search. 00:02:32.906 --> 00:02:36.369 As you can see, İş Cep, mobile banking is installed on my phone. 00:02:36.609 --> 00:02:38.972 Let's try another bank that is not installed. 00:02:38.992 --> 00:02:40.794 For example, HSBC Turkey. 00:02:42.516 --> 00:02:46.059 HSBC Turkey, mobile banking appeared immediately when I typed HSBC. 00:02:46.258 --> 00:02:47.641 HSBC mobile banking. 00:02:49.543 --> 00:02:53.005 I'm selecting the HSBC Turkey application. 00:02:54.346 --> 00:02:56.127 I'm selecting the Install command. 00:02:57.168 --> 00:03:04.472 And the HSBC Turkey application is currently being installed. 00:03:12.197 --> 00:03:20.007 The file size of a mobile banking application is approximately between 60 and 100 MB. 00:03:20.827 --> 00:03:23.468 Let me also say that it doesn't take up much space on our phone. 00:03:24.388 --> 00:03:25.709 Very practical to use as well. 00:03:28.189 --> 00:03:38.492 After the application is installed, the application will install itself and as you can see, we are installing an official application verified by Play Protect. 00:03:40.276 --> 00:03:50.463 If you receive an email to install the mobile application or something similar, an email from an unknown source, this is not true because almost all banks do not send you an email regarding your mobile banking application. 00:03:50.503 --> 00:04:00.809 We open it and the HSBC Turkey mobile banking application is downloaded to my phone. 00:04:02.931 --> 00:04:09.635 Terms and Conditions came in English. 00:04:14.608 --> 00:04:21.051 Since HSBC is a British-origin bank, I immediately translated it into Turkish from the field above. 00:04:21.491 --> 00:04:23.732 I have read and accepted the terms and conditions. 00:04:23.772 --> 00:04:27.074 I recommend you to carefully read these terms and conditions. 00:04:27.154 --> 00:04:28.053 I've read it, I approve. 00:04:30.223 --> 00:04:34.244 Should HSBC TR application be allowed to access the location of this device? 00:04:35.285 --> 00:04:44.008 Although it won't be very beneficial for HSBC TR application to access the location of this device, it may be necessary when performing some transactions to determine whether we are in Turkey or not, 00:04:44.168 --> 00:04:47.229 for example, if you travel abroad frequently. 00:04:47.249 --> 00:04:48.269 Therefore, allow access. 00:04:49.890 --> 00:04:50.790 I'm approving it. 00:04:51.010 --> 00:04:53.130 HSBC wants to send you notifications. 00:04:53.491 --> 00:04:55.011 I'm saying yes to these notifications as well. 00:04:55.051 --> 00:04:59.573 Because when a transaction occurs, I will be asked for approval or a one-time password. 00:05:01.650 --> 00:05:07.452 Later, as you can see, the same thing will be in İşbankası Cep İş application. 00:05:07.812 --> 00:05:18.315 You can perform this transaction with a user code, your Turkish ID number, and then the password you received from the bank through your individual customer representative.

WEBVTT 00:00:01.383 --> 00:00:06.388 İnternet bankacılığı diğer bir internette yapabileceğimiz işlem. 00:00:07.930 --> 00:00:10.132 İnternet bankacılığının temel özelliği nedir? 00:00:11.634 --> 00:00:16.939 Günümüzde internetten aşağı yukarı bankacılık işlemlerimizin hepsini gerçekleştirebiliyoruz. 00:00:17.340 --> 00:00:19.762 Şöyle düşünelim, siz bir vakıf bank müşterisisiniz. 00:00:19.842 --> 00:00:29.595 Vakıf bankın şubesine gitmek yerine Günümüzde bilgisayarınızı açıp bireysel internet bankacılığı üzerinden işleminizi gerçekleştirebiliyorsunuz. 00:00:29.716 --> 00:00:30.837 İhtiyacınız olan şey ne? 00:00:31.257 --> 00:00:42.467 Ya bir müşteri numarası ya da TC kimlik numaranız ve mobil bankacılık aracılığıyla veya şubeden direkt olarak elde ettiğiniz müşteri temsilcisinden internet 00:00:42.887 --> 00:00:44.789 şifresiyle internet bankacılığını kullanmanız mümkün. 00:00:45.369 --> 00:00:47.711 İnternet bankacılığı aracılığıyla neler yapabilirsiniz? 00:00:47.851 --> 00:00:57.380 EFT, havale, döviz alım satımı, para transferi, vadeli ve vadesiz mevduat hesap yönetimi. 00:00:57.541 --> 00:01:01.684 Bunun gibi birçok temel işlemi buradan gerçekleştirebilirsiniz. 00:01:01.985 --> 00:01:08.491 Kredi kartı borcunuzu ödeyebilirsiniz veya kredi kartı limitinizle ilgili çeşitli değişiklikler yapabilirsiniz. 00:01:10.700 --> 00:01:14.422 İnternet bankacılığı, mobil bankacılık nasıl kullanılır? 00:01:15.383 --> 00:01:16.063 Gelin bunu. 00:01:16.624 --> 00:01:24.509 Pratik olan kullanım tabii ki bilgisayardan yapabilirsiniz ama ben telefonla yani akıllı telefonla yapmayı tercih ediyorum. 00:01:25.009 --> 00:01:35.236 Neden derseniz çünkü bir bankacılık uygulamasına girerken SMS ile tek kullanılık bir şifre tarafınıza gönderilecek ve aynı zamanda telefonlarınızda parmak 00:01:35.276 --> 00:01:45.133 izi tanıma, yüz tanıma gibi çeşitli ya da işte parola girme gibi çeşitli güvenlik önlemleri bulunduğu için hem çok daha pratik hem de güvenli bir şekilde 00:01:45.173 --> 00:01:46.715 bu işlemi gerçekleştirmeniz mümkün. 00:01:47.075 --> 00:01:49.157 Tabii ki önemli olan telefonunuzu kaybetmemeniz. 00:01:50.278 --> 00:01:56.505 Şimdi gelin size bunun nasıl gerçekleşeceğini hemen Android üzerinden göstereyim. 00:01:56.645 --> 00:02:00.545 Ekranın ortasına baş parmağımı koyarak yukarı doğru Kaydırıyorum. 00:02:00.985 --> 00:02:07.290 Kaydırdıktan sonra Finder aramasında Play Store yazıyorum. 00:02:07.930 --> 00:02:12.694 Play Store logosu ekranın sol üst köşesinde karşıma çıkıyor. 00:02:13.594 --> 00:02:14.775 Dokunuyorum parmağımla. 00:02:14.935 --> 00:02:15.976 Play Store açıldı. 00:02:16.136 --> 00:02:17.637 Play Store'da arama yapacağız. 00:02:18.138 --> 00:02:21.100 Mesela iş bankası. 00:02:25.657 --> 00:02:32.465 İş bankası, internet bankacılığı, iş bankası, yapılan aramayı tekrar gerçekleştiriyorum. 00:02:32.906 --> 00:02:36.369 Gördüğünüz gibi iş cep, mobil bankacılık benim telefonumda yüklü. 00:02:36.609 --> 00:02:38.972 Yüklü olmayan mesela başka bir bankayı deneyelim. 00:02:38.992 --> 00:02:40.794 Mesela HSBC Türkiye. 00:02:42.516 --> 00:02:46.059 HSBC Türkiye, mobil bankacılık hemen çıktı HSBC yazımında. 00:02:46.258 --> 00:02:47.641 HSBC mobil bankacılık. 00:02:49.543 --> 00:02:53.005 HSBC Türkiye uygulamasını seçiyorum. 00:02:54.346 --> 00:02:56.127 Yükle komutunu seçiyorum. 00:02:57.168 --> 00:03:04.472 Ve HSBC Türkiye uygulaması şu anda yükleniyor. 00:03:12.197 --> 00:03:20.007 Bir mobil bankacılık uygulamasının Dosya boyutu yaklaşık olarak 60 ile 100 MB arasında. 00:03:20.827 --> 00:03:23.468 Bunu da söyleyeyim yani telefonumuz da ciddi bir yer tutmuyor. 00:03:24.388 --> 00:03:25.709 Çok da pratik kullanması. 00:03:28.189 --> 00:03:38.492 Uygulama yüklendikten sonra uygulama kendi kendine kurulacak ve gördüğünüz gibi Play Protect tarafından doğrulanmış yani resmi bir uygulama yüklüyoruz. 00:03:40.276 --> 00:03:50.463 Eğer ki mobil uygulamayı yükleyin diye bir e-posta aldıysanız veya benzeri işte kaynağı belli olmayan bir e-posta aldıysanız bu gerçek değildir çünkü aşağı 00:03:50.503 --> 00:04:00.809 yukarı tüm bankalar sizin mobil bankacılık uygulamasını ya sahip olduğunuzu varsa eğer değilse de bununla ilgili size bir e-posta göndermezler. 00:04:02.931 --> 00:04:09.635 Açlıyoruz ve HSBC Türkiye mobil bankacılık uygulaması telefonuma indirildi. 00:04:11.587 --> 00:04:14.488 Terms and Conditions İngilizce olarak geldi. 00:04:14.608 --> 00:04:21.051 HSBC İngiliz meşeli banka olduğu için ben hemen Türkçeye çevirdim yukarıdaki alandan. 00:04:21.491 --> 00:04:23.732 Şartları ve koşulları okudum, kabul ediyorum. 00:04:23.772 --> 00:04:27.074 Bu şartları ve koşulları dikkatli bir şekilde okumanızı tavsiye ediyorum. 00:04:27.154 --> 00:04:28.053 Okudum, onaylıyorum. 00:04:30.223 --> 00:04:34.244 HSBC TR uygulamasının bu cihazın konumuna erişmesine izin verilsin mi? 00:04:35.285 --> 00:04:44.008 HSBC TR uygulamasının bu cihazın konumuna erişmesinin çok fazla bir bize faydası olmamasına rağmen bazı işlemleri yaparken Türkiye'de olup olmadığımızı, 00:04:44.168 --> 00:04:47.229 mesela yurtdışına çok gidiyorsanız gerekli olabilir. 00:04:47.249 --> 00:04:48.269 Bu sebeple izin ver. 00:04:49.890 --> 00:04:50.790 Onayı yapıyorum. 00:04:51.010 --> 00:04:53.130 HSBC size bildirimler göndermek istiyor. 00:04:53.491 --> 00:04:55.011 Bu bildirimlere de izin ver diyorum. 00:04:55.051 --> 00:04:59.573 Çünkü bir işlem gerçekleştiğinde benden onay veya bir tek kullanılık şifre istenilecek. 00:05:01.650 --> 00:05:07.452 Daha sonra gördüğünüz gibi iş bankası cep iş uygulamasında da olacağı aynı şeydir. 00:05:07.812 --> 00:05:18.315 Yukarıda bir kullanıcı kodu TC kimlik numarası daha sonra da bankadan aldığınız parolayla bireysel müşteri temsilcinizden bu işlemi gerçekleştirebilirsiniz.